1. Appointment Policy

We recommend booking appointments in advance to ensure availability. Walk-in appointments are subject to availability.

2. Arrival Time

Please arrive at least 10 minutes before your scheduled appointment. Late arrivals may result in a shortened service duration.

3. Cancellation & Rescheduling

Appointments may be cancelled or rescheduled with prior notice. Repeated last-minute cancellations may affect future bookings.

4. Health Conditions

Clients should inform our staff about any medical conditions, allergies, injuries, pregnancy, or other health concerns before receiving treatments.

5. Personal Belongings

Mayra Salon & Spa is not responsible for the loss, theft, or damage of personal belongings brought onto the premises.

6. Hygiene & Safety

We maintain strict hygiene and sanitation standards. Clients are expected to follow staff instructions to ensure a safe and comfortable environment for everyone.

7. Payments

Payment is required upon completion of services. We accept cash, UPI, and other available payment methods.

8. Gift Cards & Promotions

Promotional offers, discounts, and gift vouchers are subject to their individual terms and cannot be combined unless stated otherwise.

9. Refund Policy

Services rendered are non-refundable. If you have concerns about a service received, please contact management immediately so we can address the issue.

10. Acceptance of Terms

By booking an appointment or using our services, you agree to comply with these Terms & Conditions.